Last updated: 1 July 2026.
Young Gun of Wine is operated by Young Gun of Wine Pty Ltd.
Young Gun of Wine Pty Ltd
ABN 94 669 055 350
ACN 669 055 350
Remote Seller’s Licence No. 36313419
This Privacy Policy explains how Young Gun of Wine collects, holds, uses and discloses personal information.
In this Privacy Policy, “Young Gun of Wine”, “YGOW”, “we”, “us” and “our” refer to Young Gun of Wine Pty Ltd. “You” and “your” refer to individuals whose personal information we handle, including customers, website users, members, subscribers, event attendees, suppliers, trade contacts and other people who interact with us.
We handle personal information in accordance with applicable privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.
The personal information we collect depends on how you interact with us.
We may collect:
name;
email address;
phone number;
billing address;
delivery address;
account login details;
order history;
membership details;
payment and billing information;
delivery and tracking information;
age-confirmation information;
information required for alcohol delivery or proof-of-age checks;
gift recipient name and delivery details;
customer service enquiries, complaints and support history;
wine preferences, palate preferences, ratings and feedback;
survey responses;
event booking and attendance information;
competition, promotion or giveaway entries;
marketing preferences;
communications with us;
website usage information;
device, browser, IP address and cookie information;
social media interactions;
public reviews, comments, testimonials, photographs or other content you submit or tag us in;
business, trade or supplier contact details; and
any other information you provide to us or that we reasonably need to provide our products and services.
We may also collect information about the organisation you represent, your role, and your relationship with that organisation where you interact with us on behalf of a winery, supplier, advertiser, event partner, trade body, venue, service provider or other business.
If you join Young Gun of Wine CURATED, we may collect and use information relating to your membership, including:
membership status;
selected membership format;
billing history;
delivery history;
wine preferences;
ratings;
free-text feedback;
issue reports;
pause, cancellation or account-change history; and
communications about your membership.
We use this information to manage your membership, process payments, arrange delivery, provide customer support and refine future wine selections.
Feedback you provide through your account or My Cellar is used to help us understand your palate and improve future selections. We will not publish personally identifiable private palate feedback without your permission.
If you purchase a Deep Dive pack, Collaboration wine or other deposit-based or pre-order product, we may collect information relating to:
the product or offer you selected;
deposit paid;
balance payable;
payment method;
order status;
final billing;
fulfilment;
delivery;
customer service enquiries; and
communications about the offer.
We use this information to manage the offer, process deposits and balance payments, confirm demand, allocate stock, arrange fulfilment and communicate with you about your order.
Payments are processed by third-party payment providers.
We do not usually store full credit card details on our own systems. However, your payment details may be securely stored by our payment provider to allow order payments, recurring membership billing, deposits, pre-orders, future balance payments, refunds and other authorised transactions.
We may receive limited payment-related information such as payment status, transaction ID, card type, masked card details, expiry date, billing address and fraud-prevention information.
Because we sell alcohol, we may collect and use information needed to comply with liquor laws, licence conditions, carrier requirements and responsible service obligations.
This may include:
confirmation that you are 18 years or older;
recipient name and delivery address;
gift recipient details;
delivery status;
proof-of-delivery information;
proof-of-age or age-verification information;
refusal or failed-delivery reasons;
delivery postcode;
delivery date and time;
delivery photographs, signatures, GPS or location data where collected by a delivery partner; and
other information reasonably required for delivery administration, customer service, dispute resolution or compliance reporting.
Delivery partners may collect some of this information directly and share it with us where needed.
We may collect personal information directly from you when you:
visit our website;
create an account;
place an order;
join a CURATED membership;
pay a deposit;
update your preferences;
provide wine feedback;
contact us through our Contact Us form;
email, call or otherwise communicate with us;
subscribe to marketing communications;
enter a promotion, survey, competition or giveaway;
attend an event;
submit a review, testimonial, comment or image;
interact with us on social media;
apply to work with us; or
deal with us as a supplier, partner, trade contact or business representative.
We may also collect personal information from third parties, including:
payment providers;
delivery partners;
fulfilment providers;
technology providers;
email and SMS platforms;
analytics and advertising platforms;
social media platforms;
event partners;
professional advisers;
regulators;
publicly available sources; and
a person or organisation you represent.
Where reasonable and practicable, we collect personal information directly from you.
We collect, hold, use and disclose personal information for purposes including:
processing orders;
managing CURATED memberships;
processing deposits, pre-orders and balance payments;
arranging fulfilment and delivery;
verifying age and supporting alcohol-delivery compliance;
sending order confirmations, billing notices, tracking details and service communications;
responding to enquiries, feedback, complaints and support requests;
managing accounts;
personalising and improving your customer experience;
using wine preferences and feedback to refine future selections;
managing events, promotions and competitions;
providing editorial, commercial, advertising and partnership services;
communicating with trade, producer, supplier and business contacts;
conducting marketing and promotional activities;
analysing website and business performance;
improving our products, services, website and communications;
preventing fraud, misuse, security incidents and unlawful activity;
maintaining business records;
complying with legal, regulatory, tax, accounting, liquor-licensing and reporting obligations; and
managing our internal business operations.
We may also use or disclose personal information for related purposes that you would reasonably expect, where you have consented, or where permitted or required by law.
If you do not provide certain personal information, we may not be able to provide some products or services to you. For example, we may not be able to process an order, arrange delivery, verify age, manage your membership or respond to an enquiry.
When you place an order, pay a deposit, join a membership or otherwise purchase a product or service from Young Gun of Wine, we may send you service-related communications about that purchase.
These may include:
order confirmations;
deposit confirmations;
balance payment reminders;
billing notices;
failed payment notices;
shipping notifications;
tracking details;
delivery updates;
account notices;
membership notices;
product availability updates;
customer service messages; and
other information reasonably necessary to manage your order, membership or purchase.
Service communications are separate from marketing communications.
Even if you unsubscribe from marketing communications, we may still send you service-related communications that are necessary to process, manage or deliver an order, membership or other purchase you have made with us.
We may use your personal information to send you marketing communications about Young Gun of Wine, wine offers, editorial, events, products, services, promotions and partner opportunities.
We will only send marketing communications where permitted by law.
You can unsubscribe from marketing communications at any time by using the unsubscribe facility in the relevant message or by contacting us.
Unsubscribing from marketing communications does not stop service-related communications.
We may disclose personal information to third parties where reasonably necessary for the purposes described in this Privacy Policy.
These third parties may include:
payment processors;
fraud-prevention and payment-security providers;
fulfilment and warehouse providers;
delivery and logistics partners;
email, SMS and marketing platforms;
website, hosting, cloud and technology providers;
customer service and helpdesk platforms;
analytics and advertising providers;
event partners;
competition, promotion and survey partners;
printers, mailing houses and production suppliers;
professional advisers, including accountants, lawyers and insurers;
regulators, liquor-licensing authorities, law-enforcement agencies and government bodies;
business partners, contractors and service providers;
related entities or successors if our business is restructured, sold or transferred; and
other parties where you have consented or where disclosure is required or authorised by law.
We do not sell your personal information.
Some of the third-party service providers we use may store, process or access personal information outside Australia.
This may occur where we use cloud hosting, payment, email, SMS, analytics, advertising, customer service, fulfilment, social media or other technology providers with systems or personnel located overseas.
The countries in which information may be stored, processed or accessed may change from time to time depending on the providers we use. Where required by law, we take reasonable steps to ensure that overseas disclosures are handled appropriately.
Our website uses cookies and similar technologies.
Cookies are small files stored on your browser or device. They help our website function, remember preferences, maintain account sessions, improve user experience, analyse website traffic and support marketing or advertising activities.
We may use cookies and similar technologies for purposes including:
website functionality;
account login and checkout operation;
cart and session management;
analytics;
performance measurement;
personalisation;
advertising;
retargeting;
fraud prevention; and
understanding how people use our website.
We may use third-party tools such as analytics, advertising, email, social media and website platforms. These providers may collect information about your use of our website and other websites or platforms.
You can manage cookies through your browser settings. If you disable cookies, some parts of our website may not function properly, including account, cart and checkout features.
If you interact with us on social media, tag us, comment on our posts, send us direct messages, submit public reviews or provide public-facing content, we may collect and use information associated with that interaction.
Public social media interactions may be visible to others depending on your privacy settings and the relevant platform’s terms.
If you submit public reviews, comments, testimonials, photographs, social media content or other public-facing content to us or tag us in public content, we may use that content in connection with Young Gun of Wine, including on our website, social media, emails, advertising and promotional materials, unless you tell us otherwise.
We will not publish personally identifiable private CURATED palate feedback without your permission.
If you apply for a role, provide services to us, supply goods or services, or deal with us as a contractor, supplier or business contact, we may collect personal information relevant to that relationship.
This may include contact details, role information, business details, qualifications, work history, references, bank details, tax information and communications with us.
We use this information to assess applications, manage working relationships, process payments, communicate with you and meet legal and business obligations.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
These steps may include access controls, secure systems, staff training, password protection, payment-provider security, limiting access to information, and using reputable technology and service providers.
No method of transmission or storage is completely secure. We cannot guarantee the security of information transmitted over the internet.
If you believe your account or personal information has been compromised, please contact us as soon as possible.
We keep personal information for as long as reasonably needed for the purposes described in this Privacy Policy, including to provide products and services, manage memberships, maintain business records, resolve disputes, comply with legal obligations and meet tax, accounting, liquor-licensing and reporting requirements.
When personal information is no longer required, we will take reasonable steps to destroy it or de-identify it, unless we are required or permitted by law to retain it.
You may request access to personal information we hold about you.
You may also ask us to correct personal information if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading.
Before providing access or making changes, we may ask you to verify your identity.
We will respond to access and correction requests within a reasonable time. In some circumstances, we may refuse access or correction where permitted by law. If we refuse a request, we will provide reasons where required.
You can update some account, delivery, membership and preference information by logging into your account, where available.
If you have a concern or complaint about how we have handled your personal information, please contact us using the details below.
We will treat privacy complaints seriously and aim to respond within a reasonable time.
We may ask you to provide details of your complaint and any relevant information so we can investigate.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
If we become aware of a data breach involving personal information, we will assess the incident and take appropriate steps in accordance with applicable privacy laws.
Where required by law, we will notify affected individuals and the Office of the Australian Information Commissioner.
Our products and services involving alcohol are only available to people aged 18 years or older.
We do not knowingly sell alcohol to, or collect order information from, people under 18 years of age.
If we become aware that personal information has been provided by a person under 18 in connection with an alcohol purchase, we may delete the information, cancel the order, refuse service or take other steps required by law.
We may update this Privacy Policy from time to time.
The updated version will be published on our website with the updated date.
Your continued use of our website, products or services after an updated Privacy Policy is published will be taken as your acknowledgement of the updated policy, to the extent permitted by law.
For questions about this Privacy Policy, to request access to or correction of your personal information, to make a privacy complaint, or to opt out of marketing communications, please contact us through the Contact Us form on our website.
Our office address is:
Young Gun of Wine
Studio 2 / 92 Clyde Street
St Kilda VIC 3182
Australia
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